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TITLE:                                 Deputy Director

DEPARTMENT:                   Information Systems

PAY LEVEL:                        35     $37.04-$46.97/hour, DOE  

EXEMPT/NON-EXEMPT:    E

LOCATION:                         Leavenworth County Courthouse

SUPERVISOR:                    Director

SUPERVISES:                     Senior Technician, I.T. Technician

PERCENTAGE OF TIME and ACCOUNTABILITIES:

5%     Personnel: evaluation, interviews, performance monitoring

10%   Asset Management

10%   Staff scheduling, meetings, help desk, etc.

20%   Budget management: purchase orders, consolidation, reports

55%   Server and network administration

SCOPE:

Assists in policy creation, integration and enforcement.  Performs evaluations and makes recommendations regarding personnel issues.  Documents, maintains and generates reports on departmental budget.  Creates software solutions, spreadsheets, databases, presentations and office correspondence.  Performs administrative tasks for servers to include user management, backup procedures, software updates.  Manages asset management program for inventory, replacement schedules and asset tracking.  Provides reports to the Director on all aspects of the Information Systems Department.  Represents the Director in his/her absence.

KNOWLEDGE AND SKILLS: (*Required prior to employment)

1. Principles, practices, equipment and materials used in Information systems *
2. Microsoft Windows Server and Active Directory environment *
3. VMWare administration *
4. Veeam Backup administration *
5. Microsoft Exchange administration *
6. Departmental policies and procedures.
7. County personnel policies and procedures.
8. Ability to accurately, timely, and logically understand analysis, solutions, and implementation of new or revised programs and hardware. *
9. Ability to work independently in solving complex technical problems. *

HUMAN RELATIONS:

1. Ability to supervise employees.
2. Ability to establish and maintain effective working relationships with other departments and elected officials.
3. Ability to effectively communicate in verbal and written forms.
4. Ability to train, instruct and advise staff and end users.

ILLUSTRATIVE TASKS (This is not an inclusive list; other tasks/duties may be assigned.)

1. Daily monitoring of IT infrastructure
2. Monthly reconciliation of budget.
3. Generate and track purchase orders.
4. Administration of servers, including updates and security patches.
5. Develop and document solutions.

ENVIRONMENTAL DEMANDS

Work is performed in office environments. Exposed to outdoor elements when going from building to building.

MINIMUM QUALIFICATIONS

Any combination of education and experience equivalent to a degree in Information Systems or a closely related field and five years of experience in a technology field with at least three years in a supervisory position. Also refer to the asterisks in the KNOWLEDGE AND SKILLS section of this job description.  Extended work experience in a related position will be taken into account.

ADA PHYSICAL DEMANDS 

1.       Vision:  Requires acceptable vision for computer usage, working on computer components, and reading product manuals.

2.       Hearing: Must be adequate for normal conversation and telephone usage.  Extensive user, vendor and staff contact is required.

3.       Speech: Must be able to speak clearly.  Communications with staff, users and vendors is essential in this position.

4.       Standing:  45 % of the time – To work on equipment and conduct demonstrations.                    

5.       Walking:  15% of the time – To go to departments to deliver equipment and to work on computer hardware and software.

6.       Sitting:  40% of the time – While operating computers, working on computer hardware and software, reading product manuals, completing reports, etc.  

7.       Lifting/Carrying:  50 lbs. - Computers, monitors, printers and other computer-related equipment.

8.       Pushing/Pulling:  50 lbs. - Computers, monitors, printers and other computer-related equipment.               

9.       Climbing/Balancing: In the delivery of equipment or to provide service, it may be necessary to ascend or descend stairs.         

10.     Stooping/Kneeling/Crouching/Crawling: Necessary when working on computers-related equipment or network components in most locations. 

11.     Reaching/Handling:  When working with computer-related equipment and network components.

Leavenworth County will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to Leavenworth County. Contact Human Resources (HR) with any questions or requests for accommodation.